This scam has been going on since late November and seems to be slowing down but it is not over yet. These phishing emails appearing to be from a BBB.org email address. These emails inform the recipient of a non-existent BBB complaint against their business and encourage them to respond. All emails either contain an attachment or a link to a third-party website, both of which download a virus on to the recipient’s computer. Some of the emails use the BBB Torch logo, include a complaint number, and directs people to bbb.org. It appears to come from a BBB address.
Should you receive a suspicious email, don't click on any links. You can test the links by using your mouse to hover over them. The destination of the links will appear in a small pop-up box next to the link or at the bottom of the screen. If the email is a scam, the website shown will not be a BBB.org URL.
We encourage you to take the following steps if you receive one of these malicious emails:
- Please forward them to: phishing@council.bbb.org.
- Before forwarding please copy the properties of the senders’ IP address and paste on the forwarded email.
- Delete after forwarding.
- Alert everyone you know by way of traditional or social media.
- If you open the email and clink on the link – you may have infected your computer with a virus. When in doubt run a virus scan!
Remeber if you get an email from us the senders address will have Abilene in it. As always, please feel free to contact us if you have any questions or concerns. We apologize for any inconvenience these scammers cause.
